Our shop sells laptops and spare parts. There is no online checkout: purchases are arranged by telephone, by enquiry or in person, paid for by cash or EFTPOS, and collected from our shop. This page explains how purchases are made and what applies if there is a problem with an item.
How to buy
There is no online checkout. To purchase an item, call us, send an enquiry or visit the shop, then pay for and collect the item at the shop. An enquiry alone does not purchase or reserve an item.
Stock and availability
Our stock changes, and an item shown on this website may already have been sold. Before visiting, please call or send an enquiry to confirm that the item is still available.
Prices and payment
Prices are in Australian dollars. As the law requires, the price shown for an item is the total price payable for it. Laptop Clinic is registered for GST.
We accept cash and EFTPOS, and do not apply a surcharge for card payments. As the Australian Consumer Law requires, we provide a receipt for any purchase of $75 or more (excluding GST), and for a smaller purchase on request.
Condition and descriptions
Laptops in our shop may be refurbished. Spare parts may be new compatible parts or refurbished parts. Not every part we sell is made by the device's manufacturer, and we do not sell used parts.
For more information about an item's condition, or whether a part is new or refurbished, please ask before purchasing. An item must match the description we give you; this is one of your rights under the Australian Consumer Law.
Part compatibility
Before purchasing a part, please confirm that it suits your device. If you are unsure, ask us, and provide your device's exact model and, if available, the part number.
If we advise that a part will suit your device and it does not, that is not a change of mind, and your rights under the Australian Consumer Law apply.
Collection and delivery
Purchases may be collected from our shop at Shop 3/121 Oxley Station Rd, Oxley QLD 4075, Monday to Friday 9am–6pm and Saturday 9am–2pm.
If you would like an item sent rather than collected, please ask before purchasing.
Faulty items, returns and warranty
The items we sell carry guarantees under the Australian Consumer Law that cannot be excluded. If there is a problem with an item, please contact us.
Items from our shop carry a warranty of 3 to 12 months, depending on the item.
We do not offer change-of-mind returns, for example where you no longer want an item or selected the wrong item yourself. This does not affect your rights under the Australian Consumer Law if an item is faulty or does not meet the consumer guarantees.
Faults, refunds and warranty claims are covered in Returns, Refunds & Warranty.
Contact us
- Laptop Clinic
- The Trustee for Taktim Group Trust, trading as Laptop Clinic
- ABN 33 515 465 543
- Shop 3/121 Oxley Station Rd, Oxley QLD 4075
- Phone 0409 084 077 or 07 3162 4168
- Email info@laptopclinic.com.au
- Open Monday to Friday 9am–6pm, Saturday 9am–2pm